Return & Refund Policy

Return Eligibility and Timeframe

Mrs. Meyer's Clean Day accepts return requests within 14 days of the date you receive your order. To be eligible for a return, items must be unused, in their original condition, and must include the original packaging whenever possible.

How to Initiate a Return

To begin the return process, please email us at annanoko550@gmail.com with the following information:

Your order number
The specific item you wish to return
The reason for your return

Do not send any products back before receiving explicit return instructions from us.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, notify us immediately via email with photos of the issue and your order details. This allows us to evaluate the problem and provide the appropriate resolution.

Return Shipping Responsibilities

If you are returning an item for any reason other than a damaged, defective, or incorrect product, you are responsible for the cost of return shipping.

Refund Processing

Once we receive and inspect the returned items, we will inform you whether your refund has been approved. Approved refunds are typically processed within 5-10 business days and credited to your original payment method.

Please note that your bank or payment provider may require additional time to display the refund in your account.

Order Cancellation

If you wish to cancel an order, contact us within 24 hours of placing it. Cancellations cannot be guaranteed once the order has been processed or shipped.